FAQ

Frequently Asked Questions

Orders

When will my order be processed?
All orders are processed within 1–3 business days of payment being received. You will receive a shipping confirmation email with tracking once your order has been dispatched.

Can I change or cancel my order after placing it?
We begin processing orders quickly, so changes or cancellations may not always be possible. Contact us as soon as possible at dailydepositsau@outlook.com and we will do our best to help.

Do I get a tracking number?
Yes. Once your order ships, you will receive an email with your tracking number. Please allow up to 24 hours for tracking to update.

Shipping

Where do you ship?
We currently ship to Australia, New Zealand, and Indonesia (Bali). We are working on expanding to more countries soon.

How long does shipping take?
Australia & New Zealand: Standard Shipping — 5–10 business days ($20 AUD).
Indonesia (Bali): Free Same Day Delivery — 1–2 business days.

Why is my order delayed?
Delays can occasionally occur due to carrier disruptions or high demand periods. If your order hasn’t arrived within the estimated timeframe, contact us and we’ll investigate.

Products & Sizing

What size should I order?
Our tees are designed with an oversized street fit. If you prefer a more fitted look, size down. Check our Size Guide for detailed measurements.

What is the quality like?
All D STAR TEEs are made from 100% premium cotton, 240–260 GSM heavyweight fabric. Pre-shrunk and screen printed in limited runs.

Will you restock sold-out items?
Our drops are limited by design. However, we do occasional restocks — sign up to our email list or follow our socials to be the first to know.

Returns & Refunds

What is your return policy?
We accept returns within 14 days of delivery for unworn, unused items with tags attached. See our Return & Refund Policy for full details.

My item arrived damaged or incorrect — what do I do?
We’re sorry to hear that! Contact us immediately at dailydepositsau@outlook.com with your order number and a photo of the issue. We will resolve it promptly.